Healthcare & Biotech
Patient care depends on system availability. We provide HIPAA-aligned IT operations that keep your EHR accessible and your patient data secure against ransomware.
Common Challenges
- ⚠ Ransomware targets: Healthcare is a primary target due to the critical nature of uptime.
- ⚠ Strict compliance (HIPAA): Documenting evidence for OCR audits is complex and ongoing.
- ⚠ Legacy Medical Devices: IoT/IoMT devices often run outdated OSs that can't be patched easily.
How We Help
- ✓ Segmentation: We isolate critical medical devices from guest networks and back-office IT.
- ✓ BAA Support: We sign BAAs and help you manage third-party vendor risk.
- ✓ Rapid Restoration: Backup strategies designed for quick recovery of EHR databases and imaging servers.
Key Takeaways
Doctors can't wait for IT. We prioritize uptime for clinical systems above all else.
We maintain logs and configurations that support your HIPAA compliance posture.
Enable providers to securely access records from home or other clinics without VPN headaches.
Frequently Asked Questions
Do you sign Business Associate Agreements (BAA)?
Yes. As a managed service provider accessing your systems, we sign a BAA to ensure we are mutually protected and compliant under HIPAA rules.
Can you support specialized EMR/EHR software?
We support the infrastructure (servers, network, workstations) your EMR runs on. For application-specific issues, we act as the technical liaison with your software vendor to resolve problems faster.
How do you handle medical device security?
We typically isolate FDA-regulated medical devices on their own network VLANs. This prevents a PC infection from spreading to an X-ray machine and vice versa.